E-commerce companies, especially delivery boys, had a horrible time providing customers with products when certain parts of Bengaluru were under a flood due to two days of heavy rain in parts of the city.
Flooded areas such as parts of Sarjapura, Bellandur, Varthur, Whitefield and Outer Ring Road became inaccessible due to logging by water.
Under the flood situation, e-commerce companies have suspended their services for some time.
An executive at a leading e-commerce company told PTI that they had to suspend services in certain places because no one could access them.
“We are waiting for a while to see things settled. It seems that things are getting better now in some places,” the executive said.
Meanwhile, an Amazon spokesperson said in a statement, “The safety of our partners is our top priority. We are assessing the situation, ensuring that our partners do not venture into areas that record large amounts of water.” “In cases where customer deliveries have been affected, we have proactively notified them,” the statement read.
A PTI executive said food delivery company Swiggy has also halted deliveries of products in flooded areas.
She told her clients in flood-hit places that they might not be able to reach her and apologized for it.
“It now appears that things are getting better. Many areas are now dry and our delivery partners are able to get there,” the executive said.
The city witnessed heavy rains for two days, which led to flooding in many areas.
A rain-related death occurred in which a woman died of electrocution.
Meanwhile, the city’s civic agency, Bruhat Bengaluru Mahanagara Palike (BBMP), began a devastating demolition campaign encroaching on lakes and rainwater drains, cutting off the smooth flow of rainwater.