IRCTC- Now Order Food On Train Via WhatsApp; Here’s How

If you are someone who travels long distances on trains, you know how good it is to have backup food. We carry dry food, snacks, and often full meals on these trips. But often the hectic race of food only goes to one. A lot of fun? What if we say, you don’t need to carry extra food now; but you can just order fresh food while you’re on the train. You heard us! Indian Railway Catering and Tourism Corporation’s (IRCTC) food delivery service Zoop helps you get hot food at the station, from your desired food joint. Recently, IRCTC has made the ordering process even easier. Similarly, Zoop has collaborated with Jio Hapik to provide a more convenient food delivery service in trains, via WhatsApp.

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Hapik shared a video on YouTube announcing the news and also explained in detail – how one can order food on WhatsApp while travelling. To watch


As per the video, there will be a chatbot on WhatsApp that will help the passenger order with their PNR number. Also real-time tracking, care and customer service.

Here’s how you can use Zoop WhatsApp Service-

Step 1. Send Zoop a WhatsApp text on 91 7042062070. You can simply save the number in your contacts for convenience.

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Step 2. Share your 10-digit PNR number when the chatbot asks.

Step 3. The chatbot will verify your seat and berth and your company and allow you to choose the station where you want the food delivered.

Step 4. After choosing the station, the chatbot will guide you through the restaurants, order and pay through the App.

Step 5. When you order food and how much you pay, the chatbot will help you track the order.

Very simple; right? The best part is, they allow you to pay digitally through UPI, online banking etc.

Now, we advise you not to overeat the expense of food in traveling; but rather order sweet food for yourself, at once!

Of Somdatta SahaExplorer- this is what Somdatta likes to call himself. Whether it be in food, people, or places, everyone desires, for it is unknown to us. A simple garlic olio pasta or daal-chawal and a good movie can make his day.

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